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The Problem

Managing rental properties is chaotic due to fragmented tools like emails, spreadsheets, and calls. Owners struggle with communication, rent tracking, and maintenance, while tenants face delayed responses and unclear agreements.

The Goals

  • For Owners: Streamline rent tracking, tenant management, and communication.
  • For Tenants: Ensure transparent rent payments, easy maintenance requests, and access to documents.

The Solution

Core Features:

  1. For Owners:
    • Rent tracking with automated reminders.
    • Document storage and financial tracking.
    • Communication tools for notifications and updates.
  2. For Tenants:
    • Rent payment tracking and reminders.
    • Real-time maintenance request handling.
    • Access to agreements and receipts.

Results and Impact

  • Rent Completion Rate: Automated reminders improved on-time payments.
  • Maintenance Resolution: Streamlined issue tracking reduced delays.
  • User Retention Increase: Owners and tenants returned for repeat use.
  • Document Access Rate: Tenants accessed lease agreements more often.

Flows (UI Screens)

Tenant-app Tenant-app Tenant-app Tenant-app Tenant-app

Feedback and Next Steps

  • Enable flexible rent payment frequency options.
  • Integrate auto-pay feature with reminders before deduction.

Conclusion

TenantEase centralizes property management, solving inefficiencies for owners and tenants alike with automation, transparency, and user-friendly design.